Exodus Swap後失去了XMR：第三方問題和KYC惡夢

RikiTiki

交易者

2024-06-25 20:15

美国

大約一個月前，我在Exodus錢包中將BTC換成了XMR。幾天後，它們從我的錢包中消失了，我聯繫了Exodus支援團隊。他們告訴我，Exodus通過第三方API提供商直接提供所有換幣和法幣訂單交易，並將我轉介給了Cripto Intercambio支援團隊。首先，他們要求我完成KYC驗證（沒有明確解釋為什麼我應該這樣做以及我的錢包或貨幣有什麼問題），我完成了驗證。然後，他們開始要求我提供大量不同交易的截圖，甚至是我在其他交易平台上進行的交易！好吧，我發送了他們要求的所有東西（大約10-15個不同交易的截圖），然後他們只是告訴我

Around a month ago I swapped BTC to XMR in Exodus wallet. A few days later they disappeared from my wallet and I contacted Exodus support team. They told that all swap and fiat order transactions initiated through Exodus are directly served by third-party API providers and redirected my to Cripto Intercambio supports. Firstly, they asked me to complete KYC verification (w/o any clear explanation why I should do that and what is wrong with my wallet or coins) and I completed it. Then they started to requests tons of the screenshots on my different transactions, even the ones I did using other trading platforms! Alright, I sent everything they requested (around 10-15 different screenshots with the transactions) and then they just told