unable withdraw or trade , I was told I must do another deposit so I can trade again and I did that now money is stuck in their token called BRY

i have been trading for the past few month and made a deposit for more than 100 000 rands in the platform, my account has grew up to a million dollars now and I have only made a withdrawal of 200 dollars and now I cannot do a withdrawal and they have been delaying my withdrawals and now my money is stuck in BRY token and it’s frozen all the button to move it from BRY