scam exchange using smoke tactics to delay and finally refuses to let u withdraw your funds

Fellow traders, pls stay away from NGOEX, to recharge or withdraw, u have to go through customer service, they are either in on it or been instructed to use those tactics. they uses words like ( sir, you have to wait for the operation flow to finish first ) to everyone, I got a friend there, they use it on everyone, don’t take that, stay on the line and insist, for small amounts, maybe I get it back, for big amounts, don’t even think about it. I try to withdraw 100k and guess what, (sir, I got to pay your tax first) I was shock, don’t u take it out from my account? and he just keep repeating to pay tax first, all the while, say after submitting my tax receipt, I will get a tax return form, but where is my p/l statement. so I ask, how much tax should I pay? He came back after a while and type I need to pay tax on 2.3 million!!!! how the heck did they come out with that figure, I ask can I see it, and he go on repeating u need to pay your tax first. and finally I inquired about the procedure to close and he close it without tell me and say it was me who want to close it, even when u close it, I don’t see a check or anything, just the same thing, u need to pay your tax and present a tax receipt to them, how now that I even lose access to them. you can even visit the exchange, there is no address anywhere. the contact person stop talking and boy, don’t be a scammer , look at how they age check photo below, guys, if you know the address of this exchange, I would love to know,