The account was locked, and they said it would take a month to review. The customer service only said they need to wait for further instructions.

The account was locked, and they said I would have to wait for a month... I think this makes nonsense, and prevents people from withdrawing money. The customer service responded as an AI, and couldn't handle the matter at all. You need to think twice before using this platform, because your account may be locked and there will be no explanation. The same reply: the review department is different from the customer service, and the certification takes 1-30 days (nonsense). The platform is responsible for submission, and they have to wait for notification from the higher authorities...