Unable to withdraw currency on October 2022

I check this wallet every day. One day you need money but cannot withdraw it. After contacting customer service, they replied that the system was updated. One week later, it becomes a robot answer. After about 2 or 3 months, the platform disappeared. But there is also a web page for Coin Planet in FB and IG. There are two people inside who have been advocating the benefits of the platform, and they have also invested a lot of money into their cold wallets. APY is also good. After the incident, he didn't even speak up. It could be a victim or an accomplice. The fraudulent method is to make people appear like ordinary people using the platform and preach its benefits, and if they have enough funds, they will reshuffle