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The Zenex platform has been unable to withdraw funds to my cold wallet. Customer service has not responded to my inquiries for several days. Either there is no reason for the withdrawal failure, or they request to withdraw funds to my cold wallet but transfer them to another wallet on their own. Suspicion of fraud.

A bunch of excuses were made by the scam platform to make me deposit self-proving money and taxes. In the end, I have been unable to withdraw funds for the past few days. Most of the withdrawals failed, or if one withdrawal was successful, it did not go to the cold wallet I specified, but I found it went to the following wallet TFEfT1MFuLRPFHj6Hrx3cDG5Ar7wyw2WkA. It has been two days and customer service never responds. Completely fraudulent tactics.

Kidali, don't fall for it. Turkish crap

This company may have run away. The app is not usable. Unable to contact support via LINE. Even if I can access it from the browser, there is no response to emails.

Scam platform, unable to withdraw funds and automatically cancels the account, completely unable to log in. Asked customer service, they simply did not respond.

i made an investment plan with this platform since last year July till now I can't receive my profit even after paying all the funds they requested for. this is so irritating and devastating 😩

How can a scam platform be so arrogant and put it here to scam people? Can't withdraw money, customer service directly blocks you from sending messages, extremely bad, already reported to the police! A group of super bad scam groups, quickly don't let him harm people here.

Is there anyone out there who is in the same situation as me??? If you can get your money back, please help me.

This platform does not have a financial license. When asked, customer service will reply asking you to pay attention to announcements regarding minimum financial qualifications and registration procedures. It is a scam platform. I was deceived into trading on this platform and lost 3,000 U (my first experience with contracts). Everyone, please don't fall for it again!

It’s been 24 hours since I withdraw the money but it still hasn’t arrived. I contacted customer service and couldn’t get in touch for several hours.