KYC is an acronym for “know your customer” or “know your client.” It refers to the verification of a customer's identity. BitMart allows customers to create accounts, use basic functions (deposits, Buy&Sell, withdraw 0.06 BTC daily) without submitting KYC information. In order to gain full access, including spot trading, futures trading, earning, staking features, and increase higher deposits and withdrawal limits, customers will need to complete the KYC verification process. If you do not complete the KYC process, you may not be able to access all the features at BitMart.

　　We currently have TWO methods to complete the Identity verification, one is from the website, and the other one is using our BitMart App.

　　Method 1: The Website Identity Verification

　　1. Use your browser to visit https://www.bitmart.com/login/en to sign in to your BitMart account. If you do not have a BitMart account, register via https://www.bitmart.com/register/en.

　　2. Go to the BitMart homepage. Move the cursor to your username (top-right corner), then you will see a drop-down menu. Click “Account”.

　　3. With an unverified account (Level 0 account), you will not be able to withdraw any assets from your BitMart account. You are required to complete the Identity Verification before your first withdrawal. Click “Detail” for more info about different account levels.

　　4. Click “Verify Now” to start to verify your identity.

　　5. You will be directed to the page to finish the Level 1 - Stater verification. Please follow the instruction to fill the blanks and then click “Confirm”

　　6. Enter your Legal name, Gender, Birth Data, ID Card Type, and Document Number. Then click “Next”

　　7. Please upload both the front and back sides of your ID and make sure your photos are complete and clearly visible. Your license must be valid.

　　8. Please upload a photo of yourself holding the front of your ID and a note with the word “BitMart”, your signature, and today's date (check the example below). Then, click “Submit”.

　　9. After the information is submitted, it is expected to take 3 to 5 minutes before you get feedback. The feedback will be given within 24 hours at the latest, and after 3 seconds the page will be redirected to the account center.

　　Note: You will get an email notification when your Identity Verification gets approved/denied. If your KYC does not pass, please make corrections according to the reasons stated in the email and resubmit your Identity Authentication.

　　Tips: The most common mistake comes from “the photo of yourself holding the front of your ID”. Please remember to write a note with the word “BitMart”, your signature, and today's date at the same time.